Terms & Conditions

Please read the Terms and Conditions before placing your order.

All dealings with Tyler Lewis Associates are subject to UK law.

We reserve the right to amend and update these Terms and Conditions at any time without prior notice.

Tyler Lewis Associates (herein referred to as Tyler Lewis) is a UK web hosting company hosting clients from all over the world. Tyler Lewis is a cheap web host providing 1st class services and support.

The Accounts

All Tyler Lewis hosting accounts run for a period of 12 months and are payable in advance in one payment. This is not refundable should the client decide to transfer their domain to another host part way through the year.

All Tyler Lewis Hosting accounts come with a 30 day money back guarantee.

On ordering a hosting account, client agrees to these terms and conditions.

Tyler Lewis reserve the right to change prices at any time. The current prices shall be published at all times at the Tyler Lewis Web Site.

All pricing is guaranteed for the term of the payment.

All pricing is in UK Sterling. Cheques can only be accepted in UK Sterling and should be made payable to AP Roberts. Tyler Lewis has the right to decline or rescind any order.

Account Renewal

To renew a yearly account payment must be made before the start of the next account year.

Invoices for renewal of hosting accounts will be sent out via email 3 - 4 weeks before payment is due.

All bills and invoices will be sent by emai in the first instancel.

At all times the Client must specify a communications address, which should be an email address, if available, or a mailing address to which Tyler Lewis may send all invoices, notices or other forms of communication, (particularly in an emergency). Should the Client fail to notify Tyler Lewis immediately of any change in particulars then Tyler Lewis shall not be liable for any loss to the Client arising from any such failure.

If the renewal is not paid when it becomes due, on or before the last day of the client's account year and at least 2 requests for payment have been sent out to the client's last notified communications address, then the account will be closed and the domain will be deleted from our servers.

Cancellation

If a customer wants to cancel their hosting account within the first 30 days, then a full refund of monies paid for that hosting account (not including any monies paid for domain name(s) registered on your behalf) will be given. This applies to the hosting accounts only and all other services provided by Tyler Lewis are non- refundable.

All transfer and cancellation requests must come from the account holder who shall provide sufficient customer identification information by fax to Tyler Lewis.

Tyler Lewis reserve the right to suspend or cancel a customer's access to any or all services at any time without notice. If we cancel an account due to, in our opinion, the account being inappropriately used then no refund of monies will be due.

Acceptable Use

All sites may be used for personal and commercial use but the client is responsible for the content of their pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate any laws.

Tyler Lewis do not put adverts on client's websites.

Account holders are not permitted to resell or give away any of their webspace or any service provided by Tyler Lewis or permit anyone to use their account in any way that may be in breach of these terms and conditions.

Clients accept that server downtime, whether for system upgrades or any other reason, may occur and there will be no compensation paid for any period of downtime in any event.

We do not allow adult material, foul or abusive language, Warez, illegal MP3 sites, Slander / Libel, impersonations, promotion of violence or terrorism, racial / sexual / political discrimination or other services we deem inappropriate. The designation of "adult material" is left entirely to the discretion of Tyler Lewis and includes pornography and escort agencies. Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources.

Sites with archives of image files or other files for download that may put a serious drain on server resources are also not permitted.

Accounts that use excessive amounts of system resources that result in degradation of server performance will be subject to suspension or deletion at our descretion.

We police our sites regularly and any in breach of these terms and conditions will be removed from our servers.

Bandwidth - If your traffic exceeds that allowed then a charge may be levied, until your bandwidth usage is reduced. If an excessive bandwidth levy is not paid within 2 weeks of the invoice being sent then the account will be cancelled and no refund will be paid. The current excess bandwidth charge is �5 per gb (plus VAT) or part thereof per month.

It is your responsibility to ensure that your password(s) and username are kept safe. You must not divulge the password(s) to any other person except your web designer or web consultant, and you should take reasonable precautions to ensure that they are not discovered by anyone else.

Clients must not participate in any form of un-solicited bulk e-mailing or spam. Users may not: Utilise the Services to distribute, advertise or promote software or services that have the primary purpose of encouraging or facilitating unsolicited commercial e-mail or spam.

We do not allow use of the formmail script prior v1.91, including the popular version 1.6, due to the hole in that script allowing spammers to send their mail using our mail servers. Users of formmail who have an insecure version should upgrade immediately.

Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep backups of all data stored on your virtual server.

Support should first be requested via email. We endeavour to reply to all email within 24 hours.

Indemnification

The Customer agrees that it shall defend, indemnify, save and hold Tyler Lewis harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Tyler Lewis, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless Tyler Lewis against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Tyler Lewis' servers; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Tyler Lewis' servers.

Disclaimer

Tyler Lewis will not be responsible for any damages or losses your business may suffer.

Tyler Lewis makes no warranties of any kind, expressed or implied for services we provide.

Tyler Lewis disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by Tyler Lewis and its employees.

These Terms and Conditions do not affect your statutory rights.

Any account in breach of these Terms and Conditions, determined soley at Tyler Lewis' descretion , shall be removed from our servers.

Tyler Lewis reserves the right to revise its policies at any time.